F.A.Q.

Frequently Asked Questions

Is the pool indoors?

Is the pool heated?

Is there a changing area?

How big is the pool?

What filtration system is used in the pool?

What is the diaper policy?

Can we have private lessons?

What is the policy regarding missed lessons?

What should we bring to the lesson?

Are swim lessons held in the rain?




Q: Is the pool indoors?

A: The pool itself is enclosed. There is an adjacent covered outdoor waiting area for parents.


Q: Is the pool heated?

A: Yes, the pool is heated to 90°F.

 

Q: Is there a changing area?

A: Yes, there is an enclosed changing area close to the pool.

 

Q: How big is the pool?

A: The pool is 38 feet long. It is 3.6 feet deep in the shallow end and 6.6 feet in the deep end.

 

Q: What filtration system is used in the pool?

A: The water is cleaned with a salt water filtration system that is supplemented with chlorine.

 

Q: What is the diaper policy?

A: There is a double diaper policy for children that are not potty trained. Children that are recently potty trained should use a reusable diaper to prevent accidents and pool closures.

 

Q: Can we have private lessons?

A: We only provide group lessons, because we believe that aside from formal instruction, children learn from imitating other children in the water.

 

Q: What is the policy regarding missed lessons?

A: Missed lessons are forfeited. There are no make-up lessons and no refunds.


Q: What should we bring to the lesson?

A: Swimmers should wear simple streamline suits and bring a towel.  Sun shirts are acceptable but not required, and should also be snug fitting. Baggy swim clothes just make learning more difficult. Swimmers may bring their own goggles if they wish, but we can provide them if necessary. Long hair should be tied back.


Q: Are swim lessons held in the rain?

A: Yes, the pool is enclosed and lessons proceed when it rains. However, if there is lightning in the vicinity, lessons will be suspended to keep swimmers safe.

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